5-year Residential Warranty 36-Month Commercial Warranty
We are going to make it Right, One Way or Another!
In the rare event your HillBarrow becomes defective due to faulty materials or workmanship within five years, Residential Use Only, 36 months Commercial use from the original date of purchase, we guarantee to:
- Replace or repair all defective parts, free of charge, or,
- Repair products free of charge, or,
- Replace the unit with a new or re-conditioned unit while reimbursing shipping expenses involved with transaction.
Your warranty is subject to the following conditions:
- Battery packs and chargers are guaranteed for a 36 month period only, regardless of any online registrations or promotions.
- The tool has not been misused, abused, neglected, altered, modified, or attempted to be repaired by purchaser before contacting and reporting the problem to a authorized "HillBarrow" associate 1st and foremost.
- Only genuine HillBarrow accessories and parts have been used on or with the product.
- The tool has been subjected to fair wear and tear.
- The tool has not been used for rental purposes.
- The tool has not sustained damage through foreign objects, liquids, rust formation due to neglect, or by forms of storms or any other natural event(s).
Your warranty does not cover:
- Obvious abuse, neglect, accidents, alteration or repairs done by anyone outside of American Pride Technologies, LLC. unless the problem was reported previously and repairs were approved and recorded by an authorized "HillBarrow" associate before-hand.
Any implied warranty granted under state law, including warranties of merchant-ability or fitness for a particular purpose, are limited to five years residential, 36 months commercial from the original date of purchase. The manufacturer is not responsible for direct, indirect, incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
The manufacturer declines any responsibility in regards to civil liability arising from abusive use or not in conformity with proper use and maintenance of the machine as described in the operator’s manual.
After the purchase, the manufacturer recommends proper and common sense maintenance of the machine and to read the operator’s manual before using the machine and thereafter for proper maintenance instructions.
The American Pride Technologies, LLC Company warrants to the original purchaser (user) that all batteries and battery packs shall be free from defects in material and workmanship for a period of 36 months from date of receipt. For Example: If the American Pride Technologies Company determines a battery to be defective, we will ship replacement(s) without charge. All battery and battery pack warranty claims are subject to the following conditions and limitations:
Conditions and Limitations
1. The battery(s) shall be the proper size, design, and capacity for the application. Failure to use the proper battery for the application will void any and all warranties.
2. The battery(s) shall be handled, stored, and installed properly. Batteries must NOT show signs of neglect from being stored in the direct cold and/or hot weather when not in use for prolonged periods of time. Final installation shall be completed no more than within six months from the date of receipt.
3. The battery(s) shall be operated in conjunction with a current limited, constant voltage charging system, and otherwise operated and maintained in accordance with instructions.
4. The user shall permit examination of the battery(s) by an American Pride Technologies representative by shipping the batteries back to us for warranty claim examination.
5. Only the remaining unused portion of the original battery's warranty shall apply to the replacement battery.
6. This warranty is void if the battery(s) is subject to misuse, abuse, visible physical damage, or if the battery becomes unusable due to fire, wreckage, flooding, freezing, or by any other natural monstrosities.
7. The above stated warranties are in lieu of all other warranties, expressed or implied, including, without limitation, any implied warranty of merchantability or fitness. In no event, shall The American Pride Technologies, LLC. Company be responsible for any incidental injuries or events & shall not be liable for any defects in, or any breach of contracts relating to the quality or performance of the above equipment under any theory of law.
8. These limited warranties apply to the original purchaser (user) and are not transferable.
9. The user shall promptly notify The American Pride Technologies Company in the event of an alleged defect. To file a warranty claim for any SLA battery or battery pack, the customer must "Contact Us" via e-mail or by phone through the HillBarrow.com website during the hours of 9am-5pm EST with the following information and American Pride Technologies will then contact you via phone with follow-up instructions within 24-48 hours thereafter:
Conditions and Limitations
- All replacement parts shall be the proper size and design for the application. Failure to use the proper battery charger for the application will void any and all warranties.
- The user shall permit examination of ANY and ALL parts in question by an American Pride Technologies, LLC representative.
- Only the remaining unused portion of the original battery charger’s warranty shall apply to the replacement battery charger.
- This warranty is void if the battery charger is subject to misuse, abuse, visible physical damage, or if the battery charger becomes unusable due to fire, wreckage, flooding, freezing, or any other acts of natural monstrosities.
- The above stated warranties are in lieu of all other warranties, expressed or implied, including, without limitation, any implied warranty of merchantability or fitness. In no event shall The American Pride Technologies LLC Company be held responsible for any incidental or consequential damages or loss. As stated herein, The American Pride Technologies LLC Company shall not be liable for any injuries, defects in, or any breach of contracts relating to the quality or performance of the above equipment under any theory of law.
- These limited warranties apply ONLY to the original purchaser (user) and are NOT transferable.
- The user shall promptly notify The American Pride Technologies LLC Company in the
event of an alleged defect, being prepared to give details of the problems you're experiencing with your item. We will then e-mail you an R.M.A. (Return Merchandise Authorization) number so that you may ship your item back to us to inspect, analyze, access, and execute upon properly thereafter.
Your home insurance policy(s) may not provide coverage for accidents involving the use of the motorized HillBarrow. To determine if coverage is provided, you should contact your insurance company or agent directly. Please be forewarned, that any motorized power equipment, such as a chain-saw, is purchased by said customer understanding that a broad range of risks of injury is clearly possible due to nature in which the product is purchased and how it can and could be used thereafter. Please take Murphy's Law in careful consideration before and during each and every use. Murphy's law is a popular adage that states that "things will go wrong in any given situation, if you give them a chance," or more commonly, "whatever can go wrong, will go wrong." Accidents happen to due human error whether it by distraction, mistake, or by over-looking a potential hazard ahead and being able to respond in time to correct before an incident of some sort takes place. Please use common sense when operating your HillBarrow, cause like a chain-saw, loss of limb(s), injury, or death may occur due to an accident caused by human error.
Please read and understand the following information before purchasing any product from the American Pride Technologies LLC Company. We wish we didn't have to include such literature & so much of it, but it's a must in online retail to expect each & every customer and American Pride Technologies employee to be fully informed & fully understand the terms, conditions, disclaimers, policies, warranty information, & Standard Operating Procedures (SOP) that all customers & employees must agree to before a transaction is processed or a HillBarrow is constructed by any given employee within the American Pride Technologies Company. Customer Service, Quality, & Durability, will forever remain our everlasting Goal. Both the customer(s) & all employees must understand & be informed of the same guidelines to ensure the product is perfect before it is to be Shipped.
There are inherent dangers to using a motorized HillBarrow. Purchaser shall use product at their own risk and Seller will not be held liable under any circumstance for incidental or consequential loss or damage or injury, due directly or indirectly to the use of this product, including any malfunction of said product parts. The user holds Seller and his agents harmless from any liability. Purchaser obtains her/his own insurance. Seller assumes no suitability of any of these products as to size, age and other factors largely depend on personal discretion. Any motorized Product, Vehicle, or A.T.V. involve the risk and danger of serious bodily injury including, but not limited to, disability, paralysis, dismemberment and death. These inherent risks and dangers may be caused by Purchaser's own actions or in-actions, the actions or in-actions of others, participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to Purchaser, not readily foreseeable, and Purchaser fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of Purchaser’s participation in any given activity involving a motorized “HillBarrow.”
The User agrees to release The American Pride Technologies LLC Company, it's officers, agents, sponsors, and employees from claims, demands, and damages (both actual and consequential), of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with items purchased, or purchases made on or through this website.
Limitation of Liability
In no event shall The American Pride Technologies Company or its suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our website or items purchased on or through our website and per this agreement (however arising, including negligence). Our liability, and the liability of our suppliers, to you or any third parties in any circumstance is limited to the User's cost of qualifying products purchased at the time of entering into the agreement. Qualifying products may be acceptable for return as outlined in the return policy.
Disclaimer of Warranty
The American Pride Technologies Company expressly disclaims any warranty for the information on this website. Product information is provided on an "as is" basis, without warranty of any kind, either expressed or implied, including, without limitation the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The entire risk as to the performance of, or arising out of the use of products purchased is borne by the User. The American Pride Technologies Company makes no warranty regarding the accuracy of information about products produced by outside vendors that make up the direct components within the HillBarrow. All product information is provided by a third party and is said to be true to the best of our knowledge. All product information available to us is made available to the user. Information on this website & within the American Pride Technologies Company is subject to change without prior notice in order to maintain adequate business stability while sustaining overall growth.
User hereby agrees to defend, indemnify, and hold harmless The American Pride Technologies Company, it's officers, directors, employees and agents, for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or demand, including reasonable attorneys' fees, arising out of or related to products purchased on this website, or the violation of the agreement by the User. Purchaser acknowledges having read and understood the use of these products before purchasing. This shall not act a waiver of any implied warranties which customer retains, as provided by law.
The documents and information on this Web site are patented, trademarked, and copyrighted materials of The American Pride Technologies Company and its information providers. All other copyrights are those of their respective owners. Reproduction or storage of materials retrieved from this website are subject to the U.S. Copyright Act of 1976, Title 17 U.S.C.
The American Pride Technologies Company respects the intellectual property of others, with direct respects to the "1st Sale Doctrine" and the ability for any person or company to produce after market parts, and we ask you to do the same. If you believe that your work has been copied or infringed upon and is accessible on the Hillbarrow.com web site in a way that constitutes copyright infringement, you may notify us by providing the following information:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work; identification of the URL or other specific location on the Hillbarrow.com web site where the material that you claim is infringing is located; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Please Contact Us throught the "Contact Us" page within this HillBarrow.com website for notice of claims of copyright infringement on this Website.
You must inspect all equipment before using it and take full responsibility for ensuring that the equipment is in good working order and safe to use. You further understand that you are responsible for damage to equipment. Purchaser understands the nature of the using of the HillBarrow acknowledges that Purchaser is qualified to operate said motorized HillBarrow and is in proper physical and mental condition to participate in such activity involving weight stabilization & speed related motorization. Purchaser agrees to assume ANY and ALL risks when allowing others to operate Purchaser's HillBarrow. If Purchaser is not familiar with the nature of safely operating said motorized HillBarrow, Purchaser should seek guidance from experienced operator, and examine the proper operation material written within the "Manual" provided openly at ANY time on the Hillbarrow.com website before operating.
Pricing, Typographical, and Photographic Errors
American Pride Technologies LLC Company strives to be as accurate as possible in our pricing, as well as our typographical and photographic depictions of products for sale. All prices are subject to change without notice. We cannot guarantee that product descriptions/specifications, pricing, or any other content is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, The American Pride Technologies Company shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price.
The American Pride Technologies and third parties that provide content for this site may make improvements and/or changes in the products or content at any time without notice. It is our policy to provide as many photographic depictions of the products offered for sale as possible. Because manufacturers sometimes make slight changes to products without notice, we cannot guarantee the product you receive will be 100% identical to the product displayed on our website. However, any changes in styling will not affect the overall appearance or functionality of the product linked to Third-Party Sites.
Other Valuable Information:
This owner’s manual includes important safety guidelines and maintenance instructions. Failure to read, understand, and follow instructions may lead to serious injury or even death.
To properly maintenance and extend the life of your HillBarrow we highly recommend that you add adequate amounts of chain oil to drive chain each and every month depending on the amount of use. If using daily or commercially, we recommend a light oil lubrication to chain within every 15-30 days. If used in extreme environments involving sand, dirt, dust, and water, cleaning and servicing immediately thereafter is highly demanded and recommended for maximum long-term efficiency and overall life of the product. In the event an issue arises in relation to a failed part that is directly related-to and connects to the drive-chain and rust is clearly visible due to obvious neglect to oiling the drive-chain your warranty will be voided. By oiling the drive-chain not only protects and oils the chain itself, but also oils the cogs and the motor in which all are critical components that keep the remaining parts working properly without additional strain. If the drive-chain is not oiled it puts added stresses on all other parts that work with and coincide with the chain, cogs, and motor, therefore if rust is clearly visible on chain and cogs, the entire warranty will be voided to due the stresses that are trickled down and relayed to ALL other parts, including ANY and ALL electrical parts surrounding and working with the chain, cogs, and motor that makes the HillBarrow continue to function properly in it's entirety.
***Always be certain to turn the power switch to the "OFF" position before servicing in ANY way. We also highly recommend without question the complete disconnection of the batteries from motor entirely for added safety. This is simply done by pulling the "orange" quick connect apart in the opposite direction.
**Think Safety 1st!**
Please read the following Safety Disclaimers, Maintenance Instructions, & Additional Operating Instructions BEFORE Operating Your HillBarrow
» This product is intended for use by responsible adults with experience in operating motorized equipment safely. We highly recommend those under the age of 18 adhere to close adult supervision. No adult is immune to serious injuries or even death that can occur when operating power tools with powerful motorized capabilities. American Pride Technologies LLC, like many other motorized tool companies, cannot be held responsible for underage or irresponsible use. Treat this powerful tool as if it were a powerful chainsaw, and if used improperly it could cause serious injuries in many more ways than one if not experienced and/or using irresponsibly or abusively.
» Always load HillBarrow tray within a weight range that match and coincide with your realistic physical capabilities in regards to having to balance and turn the load safely.
DO NOT OVERLOAD WITH A WEIGHT YOU CAN NOT HANDLE!
Just because it has a motorized system that will surely assist you with pulling any load, one must still consider that he/or she MUST be able to handle, turn, and maneuver the load safely. Never operate this product at a speed which is too fast for your skills, experience, &/or your mental and physical strength. Always use at lowest speed possible under ANY and ALL circumstances, while also avoiding using in accumulating water whenever possible. We also recommend trying to avoid extremely dusty environments. Such environments are hard on any form of mechanical machinery. One should air blow these debris off immediately after use, wash lightly, while oiling the chain conservatively thereafter for necessary and added protection.
» This product is not in any way intended, designed, or licensed for roadway use nor intended to haul any person(s) of any size in ANY wheelbarrow Load Tray. By purchasing this product and by agreeing to this agreement, you are agreeing to use this product at your own risk.
Never operate this product without proper training or instructions.
*Any person under 18 years old should never operate this product. Operator age does NOT necessarily mean that they are qualified to operate this product. A parent should never allow this product to be used by an individual not having the ability, coordination, maturity, skills, and strength to operate it safely and in a controlled manner.
Never modify this product through improper installation, modification of existing parts, or by the use of non-authorized accessories. Doing so WILL result in denied warranty claims.
*This product is designed to be used by only one person at a time. Never carry passengers in your load tray or allow more than one person to use this product at a time. We also recommend the wearing of knee pads, elbow pads, eye protection (goggles or face shield), gloves, & boots. Never operate this product barefoot or in sandals as this will increase the risk of injury, loss of limb, or possibly death.
*Always keep both hands on the handlebars (hand grips) at ALL times during operation.
*Always move slowly and pay extra attention when operating on unfamiliar terrain. Always be alert to changing terrain conditions or random debris ahead when operating this product. Avoid sudden stops, jerks, or twists in body movement that has commonly lead to back & neck injury.
*Never operate the HillBarrow on excessively rough, slippery, muddy, loose, or hole stricken terrain. If you must, please use common sense & lighten the load below your normal hauling weight to be safe rather than sorry. Operator must clearly understand that when you’re dealing with weight & power you should immediately focus on safety with every step one takes and every type of terrain you choose to travel on.
The Motorized Load Assistance HillBarrow attachment was designed to greatly assist rather than entirely pull your load. With that in mind, haul what you could safely handle and control before the motorized assistance & you & your HillBarrow will be able to work together and complete many projects safely with less fatigue for many years to come.
Practice using your HillBarrow at a low speed 1st and foremost until said operator gets entirely familiar to the HillBarrow’s motorized feature(s). Do not turn the speed dial “up” to an excessive, unsafe speed. Doing such WILL surely increase the risk of injury or possibly death, while dramatically decreasing your reaction time if an unforeseen event or obstacle would spontaneously arise.
*Always check for obstacles before operating in a new area. Although the HillBarrow was designed to assist over obstacles, such as small rocks, limbs, curbs, or other debris; extreme caution must be considered as it pertains to the potential for substantial loss of control. Going up or down steep terrains, or attempting to roll over ANY debris is a risk that you as the purchaser(s) and/or operator(s) is liable and responsible for. American Pride Technologies cannot be held reliable or responsible for irresponsible judgments or actions executed by one’s own “Free-Will” thereof.
*Do not operate the HillBarrow with headphones. Headphones & many other handheld type devices mask out voices or other warnings that could pre-inform the operator of a potential threat or hazard ahead or from any other direction.
*Do not do stunts, jumps, or any other type of dangerous uses that may cause bodily harm. Do NOT risk damaging the HillBarrow and the voiding of said warranty due to extreme abuses. Such irresponsible acts will result in a higher risk of injury(s) and could possibly result in death.
*Do not lean, lift, tilt, or turn the HillBarrow in either direction too excessively, too abruptly, or too sharply at any time or at any speed for this may cause a weight shift and/or allow parts of your “Wheelbarrow” to contact with the ground. As a direct result you may lose control, spill load, obtain injury(s), death, &/or inflict damage to the HillBarrow assembly. This especially pertains to any downhill transport, as you are naturally and instinctively persuaded to lift the handles up higher; in which the support frame enclosing the main wheelbarrow wheel may contact ground and cause and extreme abrupt stop. Practice keeping the handles of your wheelbarrow as low to the ground as possible to prevent the front wheelbarrow frame from ever contacting with ground. NEVER attempt to touch the motor or battery assemblies during or immediately after operation as they can and will become hot from previous operation.
Extreme Water Could Possibly Damage HillBarrow Electrical System(s).
Never immerse this product in water, never spray control box/panel with any direct water pressure, and never leave out in the rain and cold as the electrical system(s) could be compromised by the unintentional inviting of rust formation on electrical components. Rust formation is a clear sign of neglect and abuse whether inspecting inside the battery box or the chain and cog(s) that drive the HillBarrow's drive-wheel. If one must operate in or near wet conditions or where water is a factor, store in a dry environment and then wipe dry to the best of your ability immediately thereafter. This will maintain and protect all components to the best of your ability and ensure prolonged life of the over-all product.
*The charger and charger port should be regularly inspected for damage (cord, plug, enclosure, etc.). If damage is found stop using the charger until it can be repaired or replaced.
*The charger is not a toy and should be kept out of reach of children at ALL times.
*Always disconnect the charger from the wall outlet and the charger port on the HillBarrow when not using it.*Do not charge your battery for more than 24 hours continuously.
Proper maintenance of batteries will maximize their lifespan and capacity. The American Pride Technologies Company warranties your new batteries from the date of purchase only if properly cared for—refer to the limited warranty for details. SLA (Sealed Lead Acid) batteries are used in the HillBarrow. This is a very user-friendly type of battery when cared for properly.
Even with proper care, rechargeable batteries do not last forever. Every time the battery is discharged and subsequently recharged, its relative capacity decreases by a small percentage. You can maximize the life of your battery by following the instructions in this guide.
- Batteries should be fully charged immediately when they are received for the full recommended charge times. HillBarrow recommended charge time: 4-6 hours
- Never charge batteries for longer than 24 hours continuously.
- Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc), or rechargeable (ni-cad, ni-mh, etc.) batteries.
- SLA batteries do not have a “memory.” Partial discharge/charge cycles will not harm the batteries’ capacity or performance.
- The rated output capacity of a battery is measured at 77°F (25°C). Any variation in this temperature will alter the performance of the battery, and shorten its expected life. High and low temperatures especially reduce overall battery life & run time.
- Always be sure to turn the main HillBarrow power switch to “OFF” after each use. If you leave the power switch in the “ON” position, or your product has not been charged for a long period of time, the batteries may reach a stage at which they will no longer hold a charge.
- Be friendly to the environment! Be sure to recycle your old batteries at a local battery-recycling center. Do not throw them in the garbage! Check www.call2recycle.org for more information on free battery drop-off locations.
When storing your batteries for a long period of time (longer than 30 days):
- Charge your batteries every 90 days to avoid capacity loss. Batteries slowly self-discharge when left unused for a long period of time; if the battery cells are allowed to reach a critically low voltage, their lifespan and capacity will be permanently reduced.
- Always disconnect your charger from the wall outlet and battery before storing the battery.
- Avoid storing your batteries in extreme temperatures, whether hot or cold.
- Batteries are best kept in a cool, dry place. Do not allow batteries to accumulate condensation, as this could cause shorting or corrosion.
- The recommended storage temperature for both SLA and Li-Ion batteries is between 32-77 °F (0-25°C).
- Avoid exposing the battery to extreme heat (104°F (40°C) or higher) for long periods of time.
Q: Do I need to “break-in” my batteries?
A: Yes, it is recommended that you perform a “break-in” cycle consisting of ~ three discharge/charge cycles to allow your batteries to reach optimum performance. This involves three complete discharges and three complete recharges. After this initial “break-in” cycle the batteries will have maximum possible performance and less line voltage fluctuations under load.
Q: Is it normal that the batteries get warm when recharging?
A: Yes, it is normal that the batteries will become warm to the touch during the recharging process. This is because the increase of internal resistance and lower energy conversion efficiency from electric energy to chemical energy.
Q: How long will my batteries last before needing replacement?
A: Average battery life depends on use and conditions. Even with proper care, rechargeable batteries do not last forever. Conservatively, an SLA battery will come to the end of its useful life after ~200-300 full discharge/charge cycles. A partial charge/discharge counts fractionally against those numbers; running the battery down halfway then recharging it completely uses up one half of a charge cycle. “End of useful life” refers to the point at which a battery can no longer supply 80% of its original rated capacity in ampere-hours. After this point, the aging process will accelerate and the battery will need to be replaced.
Plug the battery charger into a wall outlet, then into the charger port near the battery. The indicator light on the face of the charger will turn red, showing that charging has started. When charging is complete, the indicator light will turn green. A full charge will take 4-6 hours, however if the battery is not empty charging may take much less time. Always unplug the charger after use. Always store the HillBarrow with the power switched turned "OFF".
Regularly checking your HillBarrow and performing maintenance will greatly extend its useful life, and ensure your HillBarrow remains safe to operate. Before each use, make sure that you....
...clean the drive chain and lubricate it periodically with a light drop of oil or two....check the drive chain for broken or damaged links....inspect the frame, especially for cracks or signs of wear
Motor will not Function
- Charge battery for the full recommended time (4-6 hours)
- Check connections from the motor area to the battery box area located on the under-side of battery box that connect. This will include the motor to battery box connection and the connections that run from the motor assembly to the push-button thumb throttle as well.
Motor suddenly stops working during use
Check the 20-amp black safety breaker located on the face of the control panel. This safety breaker is designed to directly protect the batteries from any type of overheating and malfunction. If applicable, press the 20 Amp safety button to re-activate the HillBarrow’s power.
Your HillBarrow is also equipped with an internal controller that includes a back-up safety feature that is designed to directly monitor, protect, and prolong the life of ALL components in more ways than one as well. If it were to have engaged, you would know so by holding in the throttle button. If you hear a clicking sound, that is a clear indication that your HillBarrow is attempting a safe re-start effort every one second. If this is determined to be the case, we advise letting the components cool down adequately, especially if it’s been operating under extreme working conditions &/or prolonged heat for a long period of time.
Either of the two breakers’ likelihood of engaging will depend entirely on how you choose to use your HillBarrow. If your assisting your HillBarrow up huge hills with a heavy load it will surely assist you to the top over and over again; but if you go too long without assisting it under extreme working conditions, (excessive heat, steep inclines, heavy loads), your HillBarrow may very well let you know by enacting a “Safety Shut-down” if the conditions continue for too long.
Only runs for a short period of time and abrupt battery loss is recognized on battery meter:
Your battery may have aged past its useful life. If under warranty, please contact us for servicing solutions or for the purchase of new batteries. See the Battery Care section of this manual for more details.
Additional SAFETY Instructions:
These instructions update the owner’s manual to ASTM F2642 standard. Failure to read, understand and follow the instructions in this manual may lead to serious injury or even death.
» Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts, wheels or drive train, while the motor is running or in the "ON" Position.
» Make sure that the areas that the HillBarrow is to be used in & on is safe and suitable for safe operation.
» Make sure that all safety labels are in place and understood by the operator. No passengers should be permitted in your wheelbarrow’s Load Tray.
Persons with following conditions are cautioned not to operate the HillBarrow:
» Those with heart conditions
» Pregnant women
» Those with head, back, or neck ailments, or prior surgeries to those areas of the body should not use this product. Due to weight, power, strength, & controllability being the primary factors involved in the safe use of the HillBarrow, never overload. Overloading the Load tray beyond your normal weight limits is not smart NOT recommended by the American Pride Technologies Company in ANY way.
» Those with any mental or physical conditions that may make them susceptible to injury or impair their physical dexterity or mental capacities to recognize, understand, and perform all of the safety instructions, and to be able to assume the hazards inherent in operating the HillBarrow; should NOT be permitted to operate a HillBarrow under ANY circumstances.
FCC Warning for the battery charger
Warning: Changes or modifications to the charger not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help.
Additional Safety Instructions
These instructions update the owner’s manual to ASTM F2642 standard.
Returned items must be packaged properly and received at our warehouse undamaged. Please note that new packing material will need to be used for the return of heavy items such as batteries, & motors. Re-using our packing material may not be adequate. Our packing material is designed for a one-way shipment from our warehouse to the customer.
Any approved return where the item is received broken or damaged due to poor packaging will be rejected. Refunds are for the item purchase price (minus restocking fee) and will be made only to the payment method of the original order. Shipping charges are non-refundable. Return shipping is the responsibility of the customer. All items returned to us by the shipping company (USPS, UPS, etc.) due to customer refusal, incorrect address entered by the customer at checkout, or any other reason beyond our control will be credited for the purchase price minus 10% restocking fee.
Shipping will not be refunded. If an item is returned to us due to an incorrect address entered at the time of checkout and we must re-ship the item, customer will be responsible for the additional shipping charge.
Shipping rates are calculated at check-out based on current shipping rate tables, destination zip code, and order weight.
The American Pride Technologies LLC Company will strive to get your order processed and to your door as quickly as possible “UPS Ground.” UPS International, USPS First Class Mail, USPS Priority Mail, & USPS Priority Mail International orders are not available at this time. However, orders typically enter the shipping process very quickly. Orders that are already in our warehouse shipping process cannot be canceled.
Longer order processing times may occur during busy times, especially during Spring & Christmas months. We cannot guarantee processing times unless special arrangements are agreed to in advance. Orders will be updated with tracking information when available.
Please note that we may contact you for additional information before processing your order.
These shipping options do not include Saturday and Sunday service. Time guarantees include business days only (Monday - Friday excluding holidays). Please visit the UPS website for a list of holidays observed by UPS.
UPS service guarantees do not apply when transportation networks are disrupted due to inclement weather or other events.
30-Day Money-Back Guarantee: In the event you decide to take advantage of the "30-Day Buy and Try Guarantee" please note that we will respect said policy regardless of your reasoning for return, but the customer must be aware that they are 100% responsible for any and all shipping fees in relation to the return. Please note that your HillBarrow MUST be received within 30-days of receipt of purchase and must not be damaged in ANY way, shape, or form.