No, a wheelbarrow is Not included with your purchase of a "HillBarrow Attachment" unless you choose to order the "Total Package" deal in which ALL Shipping costs must be paid for by said purchaser/customer.
Frequently Asked Questions
The HillBarrow cannot be expected to be magical when it is clearly mechanical. The same “Laws of Physics” apply to the HillBarrow as they do with a 4x4 or ATV in the snow or mud. Both will naturally spin when traction is severely lost. Getting “stuck” may naturally occur if one attempts to travel on extremely soft and slick surfaces. Think Safety 1st…Always!
No, the HillBarrow attachment can only be installed on wheelbarrows constructed with a metal load tray.
The HillBarrow attachment consists of powerful moving parts and must rest on the back of the metal load tray in a specific, safe, and supportive manner. Your wheelbarrow must be equipped with a standard six (6) cubic foot metal load tray, in which is the most commonly sold and used within the U.S. markets today.
No, the HillBarrow attachment is designed Only for the most commonly used one-wheeled, six (6) cubic foot style wheelbarrows consisting of a metal load tray and frame. Two-wheeled versions would have to include much heavier and more complex parts to properly power; which dramatically adds to overall weight and cost of producing the product and shipping it to the customer. The HillBarrow’s simple universal design makes trouble-shooting and warranty issues a breeze if the situation would ever arise. Adhering to our warranty as promised and providing outstanding customer service will remain our top priority and #1 mission. Heavy, bulky, and expensive is not our style, so don't be fooled by bigger is better; while keeping in mind that complexity always leads to more problems.
The HillBarrow attachment is estimated to assist with any load as long as you can handle it safely. All operators must realize that although the HillBarrow was designed to help pull your load, you still must be able to handle it as you did before motorization. New Operators should always begin with a light load and adjust accordingly once they know what weight they are able to handle and maneuver in a safe motorized manner.
No, your HillBarrow is designed for Forward pulling power Only. All loads should be hauled in a front-ward traveling fashion whether motorized or not. Backing-up a wheelbarrow is commonly executed in tight areas or while turning an empty wheelbarrow around after dumping the load. Reverse would not only be un-safe and rarely needed, but would add additional cost to pass onto the consumer as well.
Yes, but one must clean the HillBarrow attachment immediately and thoroughly after operating around wet concrete in ANY way. All that are skilled in the concrete industry clearly know that when concrete cures it is there to stay. If cured concrete is not immediately washed off concrete tools for example, the concrete will harden and ruin them indefinitely. These same principles apply if concrete is left to cure on the HillBarrow’s frame and moving parts. Concrete can easily damage your product and void the warranty entirely if not cleaned in a perfected manner immediately after each use.
Yes, the HillBarrow attachment mainly consists of the removing of the four (4) bolts that hold the wheelbarrow’s legs in place. These four (4) bolts are easily removed with a standard ½ inch wrench or socket. By placing the HillBarrow attachment over the four (4) bolts, followed by re-installing your wheelbarrow’s legs is about as simple as any Do-It-Yourself motorized assembly could get.
Please refer to the Instruction Manual available for you to conveniently view and download from within this HillBarrow.com website for precise instructions, safety warnings, and recommendations.
American Pride Technologies will process returns and refunds only for items that were purchased directly from the HillBarrow.com website within the last 30 days. If you need to return an item please see our Return Guidelines below to ensure proper processing. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund.
Once your return is received, a credit for the full purchase price (plus tax) excluding outbound shipping cost will be issued to the credit card used to purchase the item(s) you are returning. You are responsible for the cost of returning the item(s) to American Pride Technologies unless the return is a result of our error.
You may return any new, unused items ordered from the HillBarrow.com website in the last 30 calendar days. Items must be returned in the original packaging. Please allow 2 weeks from receipt of return for processing.
1. Securely pack the item(s) in the original packaging.
2. Please include the original packing slip and a note explaining the reason for your return.
3. Returns must be postmarked within 30 days of original receipt.
4. Clearly label the package for return using the following address:
American Pride Technologies, (RETURNS) 3413 Smoky Mountain Drive Lexington Kentucky 40515
Ship the package from your nearest post office or other carrier of your choice. Please make sure to affix the appropriate amount of postage. American Pride Technologies recommends choosing a shipment method that allows you to track your package.
Immediately after any potential problem is noticed or identified, please “Contact Us” through the HillBarrow.com website via e-mail/phone. Do not contact the retailer of your wheelbarrow for ANY reason in regard to the HillBarrow motorized attachment. The HillBarrow attachment is an aftermarket product that is in no way affiliated with any retailer or wheelbarrow manufacturer.