Your HillBarrow conversion kit will provide a tremendous amount of use on one full charge; dependent upon your average motor speed dial setting, load-weight, grade of terrain(s), distance traveled per each haul, number of trips, and how much you assist your HillBarrow as it "works" hard to assist you.

Please be advised that if and when use your HillBarrow consistently throughout any given day, like a cell phone, power-drill, or even a battery powered fork-lift for example that consists of many batteries tied together; all the above must be charged daily to get one through the next work day.

With all due respects keep in mind that a HillBarrow conversion kit is not magical, its mechanical, and many factors apply in regards to how long each charge will last for you. When designing the HillBarrow conversion kit we found a healthy medium in overall weight, price, and battery-life per charge. For example, if we were to add another 12-volt battery to upgrade it from a 24-volt to a 36-volt, that would not only add additional weight to the wheelbarrow itself, but also the increased cost would have to be passed onto the consumers as well. If you have any further questions please feel free to contact us by any method offered through the "Contact Us" page provided within this website. 

Your HillBarrow conversion kit cannot be expected to be magical when it is clearly mechanical. The same “Laws of Physics” apply to the HillBarrow as they do with any vehicle including any 4x4 or ATV in the snow, water, mud and/or ice. Both will naturally spin when traction is severely lost. Getting “stuck” may naturally occur if one attempts to travel on extremely soft and slick surfaces. We believe that most people would never attempt to use a HillBarrow in extremely poor and unsafe conditions. Think  Safety 1st...Always!

The HillBarrow is estimated to assist with any load around, but not exceeding 200 pounds; keeping in mind that the operator must be physically and mentally able to handle the load safely as well. All operators must realize that although the HillBarrow conversion kit was designed to help pull your load, you still must be able to handle and maneuver it safely as you did before motorization was made possible. New operators should always begin with a light load, low speed, and adjust accordingly once they know what weight and speed they are able to handle and maneuver their load in a safe and reasonable motorized manner. Think Safety 1st...Always!

No, the HillBarrow attachment can only be installed on wheelbarrows constructed with a metal load tray.

The HillBarrow attachment consists of powerful moving parts and must rest on the back of the metal load tray in a specific, safe, and supportive manner. Your wheelbarrow must be equipped with a standard six (6) cubic foot metal load tray, in which is the most commonly sold and used wheelbarrow within the U.S. markets today.

No, the HillBarrow conversion kit is designed ONLY for the most commonly used one-wheeled, six (6) cubic foot style wheelbarrows consisting of a metal load tray and frame. Two-wheeled versions would have to include much heavier and more complex parts to properly power in which would dramatically add to overall weight, cost of producing the product, cost of shipping, and installation would be more complex and certainly a lot more time consuming. The HillBarrow conversion kit's simple universal design makes trouble-shooting and warranty issues a breeze if the situation would ever arise. Adhering to our warranty as promised and providing outstanding customer service will remain our top priority and #1 mission. Heavy, bulky, and expensive is not our style, so don't be fooled by bigger is better; while keeping in mind that complexity can easily lead to more problems.

No, the HillBarrow conversion kit is designed for forward pulling power only. All loads should be hauled in a frontward traveling fashion whether motorized or not. Similar to a motorcycle, backing-up a wheelbarrow is commonly executed in tight areas or while turning an empty wheelbarrow around after dumping the load. Reverse would not only be un-safe and rarely needed, but would add additional cost to pass onto the consumer.

Yes, but one must clean the HillBarrow assembly immediately and thoroughly after operating around wet concrete in ANY way. All that are skilled in the concrete industry clearly understand that when concrete cures it is there to stay. If cured concrete is not immediately washed off concrete tools for example, the concrete will harden and ruin them indefinitely. These same principles apply if concrete is left to cure on the HillBarrows assembly and moving parts. Concrete can easily damage your product and void the warranty entirely if not cleaned in a perfected manner immediately after each use.

No, a wheelbarrow is Not included with your purchase of the HillBarrow conversion kit unless you choose to order the HillBarrow "Total Package" in which ALL Shipping costs must be agree to and paid for by purchaser. 

Yes, the HillBarrow conversion kit mainly consists of the removing of the four (4) bolts that hold the wheelbarrow’s legs in place. These four (4) bolts are easily removed with a standard ½ inch wrench or socket. By placing the HillBarrow conversion kit over the four (4) bolts, followed by re-installing your wheelbarrow’s legs is about as simple as any Do-It-Yourself motorized assembly could get.

Please refer to the Instruction Manual available for all to view and download from within this HillBarrow.com website in which includes precise instructions, safety warnings, and additional recommendations.

Refunds
American Pride Technologies will process returns and refunds only for items that were purchased directly from the HillBarrow.com website within the last 30 days. Customer will be responsible for all return shipping expenses unless our product was flawed from factory. If you need to return an item please see our Return Guidelines below to ensure proper processing.

Refund Process
Once your return is received, a credit for the full purchase price (plus tax) excluding outbound shipping cost will be issued to the credit card used to purchase the item(s) you are returning. You are responsible for the cost of returning the item(s) to American Pride Technologies unless the return is a result of our error.

Return Guidelines
You may return any new, unused items ordered from the HillBarrow.com website in the last 30 calendar days. Items must be returned in the original packaging. Please allow 2 weeks from receipt of return for processing.

Instructions
1. Securely pack the item(s) in the original packaging.
2. Please include the original packing slip and a note explaining the reason for your return.
3. Returns must be postmarked within 30 days of original receipt.
4. Clearly label the package for return using the following address:

American Pride Technologies, (RETURNS) 3413 Smoky Mountain Drive Lexington Kentucky 40515

Ship the package from your nearest post office or other carrier of your choice. Please make sure to affix the appropriate amount of postage. American Pride Technologies recommends choosing a shipment method that allows you to track your package.

Immediately after any potential problem is noticed or identified, please “Contact Us” through the HillBarrow.com website via e-mail/phone. Do not contact the retailer of your wheelbarrow for ANY reason in regard to the HillBarrow motorized attachment. The HillBarrow attachment is an aftermarket product that is in no way affiliated with any retailer or wheelbarrow retailer and/or manufacturer.